We are pleased to offer you a bespoke design service to help you to bring your own ideas to life. So how does it work?
The first step is to arrange a consultation to discuss your requirements, share ideas and agree a production slot. This can take place either in person or by phone.
We strongly recommend that you book your consultation at least 3 – 4 months before your invitations are required. The earlier your consultation, the more time we will have to spend on designing your perfect stationery, so please book as soon as possible.
Following the consultation, we will send you a detailed quote for the cost of your stationery. You can opt for your design to remain exclusive to you or you can agree to the design being added to our house collection after your invitations have been received by your guests. If you choose for your stationery to remain exclusive, we will charge a non-refundable design fee of £125 in addition to the cost of your stationery. We will waive this fee if you agree for your design to become part of our collection.
Upon acceptance of the quote, we will send you an invoice for your deposit and design fee (if applicable).
The deposit is 50% of the total cost of your order and is non-refundable.
Once we have received your payment, we will commence work on your design. We will keep in contact with you throughout the design process to make sure we are on the right track and to notify you of any amendments that we may deem necessary.
Proofs will be sent to you for your approval and you will then have the opportunity to make any changes or tweaks to the final design.
Once we have received your final approval, we will be able to start work on your order. We will commence production on the date agreed during the consultation, or earlier if our workload allows.
When your stationery is finished, we will send you an invoice for the final balance and upon receipt of your payment, we will arrange for your order to be delivered or collected.